Terms and Conditions for shop.bitofy.xyz

Effective Date: 16/03/2025

These Terms and Conditions (“Terms”) govern your use of the website shop.bitofy.xyz (“Website”) operated by [Your Company Name], a company registered in Bangladesh. By accessing or using this Website, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please do not use the Website.

1. General Terms

1.1 Acceptance of Terms
By accessing and using the Website, you acknowledge that you have read, understood, and agree to be bound by these Terms, along with our Privacy Policy. If you are using the Website on behalf of a company or other entity, you represent and warrant that you have the authority to bind such entity to these Terms.

1.2 Changes to Terms
We reserve the right to modify, update, or revise these Terms at any time without prior notice. All changes will be posted on this page with an updated "Effective Date". Your continued use of the Website after such changes indicates your acceptance of the updated Terms.

2. Account Registration and Use

2.1 Creating an Account
To place an order or access certain features on the Website, you may be required to create an account. You agree to provide accurate, complete, and up-to-date information during registration. You are responsible for maintaining the confidentiality of your account information, including your username and password.

2.2 Account Security
You are solely responsible for all activities under your account, including any purchases or actions taken on the Website. If you believe your account has been compromised, you must notify us immediately.

2.3 Eligibility
By using the Website, you confirm that you are at least 18 years old or have obtained consent from a parent or guardian to use the Website and make purchases.

3. Orders and Payment

3.1 Placing Orders
When you place an order through the Website, you make an offer to purchase the items in your cart. All orders are subject to acceptance by us. We may, at our discretion, refuse or cancel an order for any reason, including but not limited to product availability or inaccuracies in the product description or pricing.

3.2 Payment Methods
We accept the following payment methods for orders:

• Cash on Delivery (COD)
• Bkash
• Nagad
• Rocket Merchant
• Bank Account Transfer

All payments are processed securely, and we do not store sensitive payment information such as credit card details.

3.3 Price and Tax
All prices on the Website are in Bangladeshi Taka (BDT) and include applicable taxes unless otherwise stated. We reserve the right to change prices at any time without notice, but any changes will not affect orders that have already been processed.

3.4 Order Confirmation
After placing an order, you will receive an order confirmation email detailing the items purchased and the payment method. This does not indicate that the order has been accepted. An acceptance email will be sent once the order has been processed and dispatched.

4. Shipping and Delivery

4.1 Shipping Methods and Costs
We offer nationwide delivery across Bangladesh. The shipping cost depends on the delivery location and the size/weight of the order. We will inform you of the applicable shipping charges at checkout before confirming your order.

4.2 Delivery Timeframe
Orders are typically processed and shipped within 2-5 business days. Delivery times may vary depending on the delivery address, order size, and other factors such as holidays or local events.

4.3 Delivery Delays
We are not responsible for delays caused by third-party courier services, weather conditions, or other unforeseen circumstances. If there are any significant delays in your delivery, we will notify you as soon as possible.

4.4 Risk of Loss
The risk of loss or damage to the products passes to you upon delivery. You are responsible for inspecting your order upon receipt and notifying us of any issues or defects.

5. Returns and Refunds

5.1 Return Policy
We want you to be satisfied with your purchase. If you are not completely happy with your product, you may return it within [X] days from the date of receipt, provided the product is unused, in its original packaging, and with all tags and labels intact. Certain products, such as electronics, personal care items, and sale items, may be non-returnable as specified in the product description.

5.2 Refund Process
If your return is accepted, we will issue a refund for the returned item(s) in the form of the original payment method. The refund process may take up to [X] days to complete depending on your payment method.

5.3 Non-Refundable Items
Some items are non-refundable, including:

• Gift cards
• Customized products
• Digital downloads

5.4 Return Shipping Costs
Customers are responsible for return shipping costs unless the return is due to a defective or incorrect product.

6. Product Information and Availability

6.1 Product Descriptions
We strive to provide accurate and detailed product descriptions on the Website. However, we do not guarantee that all product information is error-free, including pricing, availability, and specifications.

6.2 Product Availability
We make every effort to maintain accurate inventory levels, but products are subject to availability. If an item is out of stock after an order is placed, we will notify you and provide an option for a replacement or refund.

6.3 Product Images
Images of products on the Website are for illustrative purposes only. The actual product may differ in appearance due to factors such as color representation and product updates.

7. User Conduct

7.1 Prohibited Activities
You agree not to use the Website for any unlawful purpose or in a manner that could damage, disable, overburden, or impair the Website. Prohibited activities include but are not limited to:

• Using the Website for fraudulent purposes
• Attempting to interfere with the Website’s security
• Posting false or misleading product reviews

7.2 Intellectual Property
All content on the Website, including text, images, logos, graphics, and trademarks, are the property of shop.bitofy.xyz or its licensors and are protected by copyright, trademark, and other intellectual property laws. You may not use, copy, or distribute any content from the Website without prior permission.

8. Privacy and Data Protection

8.1 Privacy Policy
Your privacy is important to us. Please refer to our Privacy Policy for detailed information about how we collect, use, and protect your personal data.

8.2 Data Security
We implement reasonable security measures to protect your personal information, including encryption during payment processing. However, we cannot guarantee the security of data transmitted over the internet.

9. Limitation of Liability

9.1 Disclaimer of Warranties
The Website and its contents are provided “as is” without any warranties, either express or implied, including but not limited to the warranties of merchantability, fitness for a particular purpose, or non-infringement.

9.2 Limitation of Liability
To the fullest extent permitted by law, shop.bitofy.xyz is not liable for any direct, indirect, incidental, special, or consequential damages arising from your use of the Website or purchases made through the Website.

10. Governing Law and Dispute Resolution

10.1 Governing Law
These Terms shall be governed by and construed in accordance with the laws of Bangladesh.

10.2 Dispute Resolution
Any disputes arising out of or in connection with these Terms shall be resolved through binding arbitration in Dhaka, Bangladesh, under the rules of the Bangladesh International Arbitration Center (BIAC).

11. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

• Email: contact@bitofy.xyz
• Phone: [Insert contact number]
• Address: [Insert physical address]