Privacy Policy for shop.bitofy.xyz

Effective Date: 16/03/2025

At shop.bitofy.xyz (“we,” “us,” or “our”), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit and make purchases through our website [shop.bitofy.xyz] (the “Website”), use our services, and interact with us. Please read this Privacy Policy carefully before using the Website. By using our Website, you consent to the practices outlined in this Privacy Policy.

1. Information We Collect

Personal Information

When you visit the Website, create an account, or make a purchase, we collect personal information, including:

• Name (First and Last)
• Email Address
• Phone Number
• Shipping and Billing Address
• Payment Information (e.g., credit/debit card details, Bkash, Nagad, Rocket Merchant details, and bank account information)
• Order History and Preferences

Non-Personal Information

We may collect non-personal information such as:

• Device Information: Information about the device you use to access our Website (e.g., browser type, operating system, IP address, and device identifiers).
• Usage Data: Information about how you interact with the Website, including pages visited, time spent on the Website, and clicks on specific links.
• Cookies: We use cookies (small data files stored on your device) to enhance your browsing experience. You can control cookie settings through your browser, but disabling cookies may affect some functionality on the Website.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Process Orders: To fulfill orders, process payments, and ship products to your provided address.
• To Improve Our Services: To analyze usage patterns and enhance our Website’s functionality, design, and content.
• To Communicate with You: To send order confirmations, shipping updates, promotional offers, and customer support messages.
• To Personalize Your Experience: To tailor product recommendations and provide targeted content based on your preferences.
• To Comply with Legal Obligations: To comply with applicable laws and regulations, including fraud prevention, tax compliance, and business operations.

3. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following cases:

• Service Providers: We may share your personal information with trusted third-party service providers who assist with processing payments, delivering orders, and providing customer support.
• Legal Requirements: We may disclose your information if required by law or in response to a valid request from a legal authority or government agency.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
• With Your Consent: We may share your information with other parties if you have given us explicit consent to do so.

4. Data Security

We take the protection of your personal information seriously and use industry-standard security measures to safeguard it, including encryption technologies for payment processing. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

• Payment Security: We use secure payment gateways to process your payment information. We do not store sensitive payment information such as credit card numbers.
• Account Security: It is your responsibility to protect your account login details, such as your password, from unauthorized access.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Website. Cookies help us:

• Remember your preferences and settings
• Improve functionality and performance
• Analyze site traffic and usage patterns

You can adjust your browser settings to refuse cookies or notify you when cookies are being used. However, please note that some features of the Website may not work as intended without cookies.

6. Third-Party Links

Our Website may contain links to third-party websites or services. These third-party sites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review the privacy policies of these third-party sites before providing any personal information.

7. Your Data Protection Rights

Depending on your location, you may have certain rights related to your personal information. In Bangladesh, under the Data Protection Act and other relevant laws, you may have the right to:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request corrections to any inaccurate or incomplete information we hold.
• Deletion: Request the deletion of your personal information, subject to legal and contractual requirements.
• Opt-Out of Marketing: You can opt-out of receiving promotional emails or communications by clicking the “unsubscribe” link in any marketing email we send.
• Withdraw Consent: If we are relying on your consent to process personal information, you may withdraw that consent at any time by contacting us.

To exercise these rights, please contact us using the details provided in Section 10.

8. Children’s Privacy

Our Website is not intended for children under the age of 18, and we do not knowingly collect personal information from individuals under the age of 18. If we learn that we have collected personal information from a child under 18, we will take steps to delete that information as soon as possible.

9. International Data Transfers

If you are located outside of Bangladesh, please be aware that your information may be transferred to and stored in Bangladesh, where data protection laws may differ from those in your country. By using our Website and providing us with your personal information, you consent to the transfer and processing of your data in Bangladesh.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how we handle your personal information, please contact us:

• Email: contact@bitofy.xyz
• Phone: [Insert contact number]
• Address: [Insert physical address]